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Quality Statement  

Volante is the leading Australian supplier of quality computer hardware, software and services to business, industry and government throughout Australia.

Volante prides itself on the service and value that our businesses provide to their customers.

Volante strives to maintain and improve its level of customer service and prides itself in its level of quality service.

Volante, as a holding company, encompasses the following business groups: Affinity IT Recruitment, IPEX, and Volante. Our Quality Management Systems support the Volante companies.

Our systems and procedures adhere strictly to Australian Standard AS/NZS ISO 9001:2000 and are regularly monitored internally and by independent auditors to ensure these standards are maintained.

Volante is committed to building partnerships and delivering real value and quality service to customers, suppliers, employees and shareholders.

Through regular communications, clearly defined objectives and processes, Volante aims to encourage and maintain consistency within business units and group strategic direction.

Scope
The Volante Quality Management System supports the Volante companies. Associated business units and support services encompassing Human Resources, IT Services, Marketing and Business Services are excluded from the audit process except where elements of the Quality Management System are performed within the scope of their roles and responsibilities.

Volante businesses have recently undergone external assessment / audit and successfully upgraded to the 2000 standard as follows:

Volante: ISO9001:2000
(Certification No. 958 & No. 952)

Affinity IT Recruitment: ISO9001:2000
(Certification No. 954)

IPEX Manufacturing: ISO9001:2000
(Certification No: QEC2066/01)
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