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ICT Best Practice with ITIL

Two of Australia’s most substantial ICT standards, AS 8015 and AS 8018, are designed to provide Australian organisations with guidelines as to how to implement and manage the best ICT organisations possible whilst balancing corporate compliance requirements. Volante marries the Australian standards with the internationally recognised ITIL methodology to provide organisations with the best possible best practice approach to ICT management. Our aim is to show how these standards can be used to:

  • Develop and assign responsibilities within information and communication technology

  • Develop a consistent service approach that allows superior ICT service delivery

  • Develop policies and procedures that provide organisations effective governance guidelines
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Customer Case Studies
George Town Council - IT Governance here 
McKean and Park - IT Governance here 
Voyages Hotels and Resorts - IT Governance here 
Whitsunday Shire Council - Business Consultancy here 
Customer Quote
McKean & Park required the services of a truly end-to-end integrator who could meet all of our requirements. As our trusted IT advisor, we value the total solution that Volante are available to deliver. This ranges from high level consulting advice to onsite technical support.”

Andrew Brown,
Partner,
McKean and Park
 
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